Everyone should be able to use this.

WinBack Reviews is built for people running local businesses, and that includes people who use screen readers, navigate by keyboard, rely on larger text, or need reduced motion. We want the whole site — signing up, paying, and writing replies — to work for you.

What we aim for

We work towards the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA. That's the standard most widely referenced for websites, and it's what we measure ourselves against.

What we've done

• Every interactive control — links, buttons, form fields — shows a clear outline when you reach it with the keyboard, so you can always tell where you are.
• The whole site can be operated by keyboard alone, including the menu, the tone picker, and the FAQ. A "Skip to main content" link is the first thing you reach on every page.
• Text colours are checked against their backgrounds to meet the 4.5:1 contrast minimum.
• Error messages and status updates — a confirmed payment, a sent message, an approved reply — are announced to screen readers rather than only appearing on screen.
• Decorative artwork and icons are hidden from screen readers so they don't clutter what you hear.
• If you've asked your device to reduce motion, the animations turn themselves off.
• Pages work when zoomed, and the layout reflows rather than forcing you to scroll sideways.

What isn't perfect yet

We'd rather tell you than have you find out:

• Our testing so far has been code review and automated checking. We have not yet completed a full audit with a screen reader such as NVDA, JAWS, or VoiceOver, so there may be issues those would surface.
• When replies are being written, the text types out a few characters at a time. We announce "replies are ready" once they're finished rather than during, so a screen reader isn't interrupted — but it means there's a short wait before the text is announced.
• Payment happens on Stripe's own pages, which we don't control. If you hit an accessibility problem while paying, tell us and we will take your payment another way.

If something gets in your way

Please tell us — it's the fastest way for us to fix it, and we'd genuinely like to know. Email drew@winbackreviews.com or call (401) 297-8170 and you'll reach a real person.

It helps if you can mention the page you were on and what you were trying to do, but don't worry if not — get in touch either way and we'll work it out. We aim to reply within two business days, and if something is blocking you from using the app we'll find you another way to get it done in the meantime.

Last reviewed: August 2026.