Pricing

One plan. $39 a month.

Plus a one-time $40 setup fee. Everything's included, with no per-reply charges and no contract.

Everything plan
$39 /month

+ a one-time $40 setup fee, billed separately

Launching soon. Join the waitlist and I'll email you the day it opens.

Every review answered

  • Google replies as soon as Google approves access, and to reviews on your website
  • Replies in your own voice, matched to the star rating, in the reviewer's language
  • A safety check on every reply before it posts
  • Approve replies first from a button in your email, or let them post; an email when they go out (or none, your call)
  • Replies written for Yelp, TripAdvisor or anywhere else, ready to copy and paste

More reviews

  • Your own short review link and printable counter cards with a QR code
  • Review requests by email: give us your customers' emails, or have your booking or invoicing app send them, and each gets a friendly ask, plus one reminder
  • A review box and a star-rating badge for your website, and images of your best reviews to post

Win more customers

  • A free one-page website with your best reviews, hours, a call button, directions and a booking request form, in the look you pick. Change it by just typing what you want
  • Chat on your website that answers visitors from what you tell it, and emails you their details when they want to book
  • Each week, your best recent reviews as ready-made posts for Facebook or Instagram (you post them; we don't)
  • A quick “how did we do?” before the review ask, so unhappy customers can tell you privately. Everyone still gets your Google link
  • Friendly “we miss you” emails, which you approve, to customers you haven't seen in a while
  • Your website, chat and review emails in Spanish if your customers prefer it

Know where you stand

  • Your own reputation dashboard: rating trend, what keeps coming up in unhappy reviews (mark one fixed and it shows whether the fix is working), and what customers love
  • Win-back help: a private message written for every unhappy customer, for you to send, and a count of the ones who raised their rating
  • A monthly report: reviews answered, your rating and how it's moving, how fast replies went up
  • A heads-up when the same complaint keeps coming up, and a flag when a low Google review looks like it breaks Google's rules, with how to report it (or I report it for you)

A person, not a platform

  • Set up in about 3 minutes on your own page, or I do it with you
  • Your own private page: every reply, anything waiting for your OK, and a pause button
  • Changes whenever you want: on your page, or just call, text or email
Join the waitlist

No account or password: you confirm your email with a code, then pay. Checkout only charges the monthly subscription, securely through Stripe. The setup fee is billed separately, once, and is non-refundable. Monthly charges can be refunded within 30 days.

sign up early, keep your price ♥

Cancel anytime, 30-day refunds

Month to month. Cancel from the billing page or just tell me. Monthly charges can be refunded within 30 days. The setup fee is non-refundable.

You're always in the loop

An email when replies go out, and a button to approve the ones you want to see first. Nothing to log in to.

Talk to a real person

Questions before or after you sign up? Call or text (401) 297-8170, or send a message.

Curious what you'd get? Try a sample dashboard or see a sample monthly report. Shopping around? Here’s how WinBack compares to Birdeye, Podium and NiceJob, honestly.

Less than one lost customer.

If a single unhappy review gets a good reply and that customer comes back, it's paid for itself.