The fine print, in plain English

Refund Policy

effective September 22, 2026

We want this to be the easiest subscription you've ever dealt with. Here's exactly how cancelling and refunds work.

Cancelling

• It's month-to-month with no contract. Cancel anytime from Stripe's billing page (enter the email you subscribed with and Stripe emails you a link), or just call, text or email us and we'll do it for you.
• Once you cancel, you won't be charged again, and replies keep going until the end of the month you've already paid for.

Refunds

• Every monthly charge has a 30-day refund window. If you're not happy for any reason, email us within 30 days of the charge and we'll refund it in full. No hoops, no hard feelings.
• The one-time setup fee is non-refundable, even if you cancel within 30 days. The only exception is below.
• If the service breaks on our end, we'll refund the whole thing: the setup fee and the monthly charges for the time it wasn't working, even after 30 days. You'll need to show us what went wrong (for example screenshots, dates, and what you tried), and we have the final say on whether the problem was on our side.
• Refunds go back to your original payment method through Stripe, usually within 5–10 business days.

How to reach us

Email drew@winbackreviews.com (include the email you subscribed with) or call (401) 297-8170. A real person reads every message — you'll hear back fast.